Privacy Policy

1. Introduction

Torqelis Vynrax ("we," "us," or "our") provides AI-driven data analysis and decision optimization tools for households and investors in Canada. We are committed to protecting the privacy of visitors to our website and users of our services. This policy describes the types of information we may collect, how we use it, the circumstances under which we may share it, and the choices available to you regarding your information.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

• Contact and account information — such as name, email address, phone number, and any details you submit through contact or intake forms.
• Financial and portfolio information — data you voluntarily provide for the purpose of analysis, including asset, liability, or investment details submitted through our tools.
• Technical and usage data — IP address, browser type, device information, pages visited, and interaction patterns collected automatically through cookies and similar technologies.
• Communications — records of correspondence between you and Torqelis Vynrax, including support requests and feedback.

3. How We Use Information

Information collected is used for purposes including:

• Providing, operating, and improving our analysis tools and services.
• Generating personalized reports, insights, or recommendations you have requested.
• Responding to inquiries, support requests, and account-related communications.
• Monitoring website performance, security, and usage trends.
• Complying with applicable legal, regulatory, or contractual obligations.

4. Legal Basis and Consent

We process personal information on the basis of your consent, the necessity of processing to provide requested services, and our legitimate business interests, in each case as permitted under applicable Canadian privacy legislation, including principles consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA). Where required, we will seek explicit consent before collecting or using sensitive financial information.

5. Sharing and Disclosure

We do not sell personal information. We may share information in the following limited circumstances:

• Service providers — third parties who perform functions on our behalf, such as hosting, analytics, or customer communication, under confidentiality obligations.
• Legal requirements — where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality safeguards.
• With your consent — for any other purpose disclosed to you at the time information is collected, with your agreement.

6. Data Security

We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, and periodic review of our systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information you provide to us.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide services, meet legal or regulatory obligations, resolve disputes, and enforce agreements. When information is no longer required, we take reasonable steps to securely delete, anonymize, or destroy it.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to support core functionality, remember preferences, and analyze site usage. You can control cookie settings through your browser; however, disabling certain cookies may affect the functionality of our website.

We may use third-party analytics tools to help us understand how visitors interact with our website. These tools may collect information such as pages visited and time spent on the site, typically in aggregated or pseudonymized form.

9. Your Rights and Choices

Depending on applicable law, you may have rights to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention requirements.
• Withdraw consent to certain uses of your information, where consent is the basis for processing.
• Request information about how your data has been shared with third parties.

To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to verified requests within a reasonable timeframe.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Torqelis Vynrax. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external site you visit.

11. Children's Privacy

Our services are intended for individuals who are at least the age of majority in their province or territory of residence. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

12. Cross-Border Data Transfers

Information we collect may be stored or processed by service providers located inside or outside of Canada. Where information is transferred across borders, we take reasonable steps to ensure it continues to receive an appropriate level of protection consistent with this Privacy Policy and applicable law.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the contact details provided on our Contact page.